The Balanced Scorecard

Introduction The balance scorecard is used as a strategic planning and a management technique. This is widely used in many organizations, regardless of their scale, to align the organization’s performance to its vision and objectives. The scorecard is also used as a tool, which improves the communication and feedback process between the employees and management […]

Selling in a crisis: How to succeed in uncertain times

It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is more adaptable to change – Charles Darwin    Suddenly everything changed; death rate surged, sales plummet, and the global economy plunged into severe contraction.  The 2020 crisis decimated businesses globally. Demand and supply, […]